Questions

The things people ask before a demo

If something here is not answered, ask us directly rather than guessing: the team is one call away.

Frequently asked

Straight answers

What devices does SenSolve support?

Environmental chambers, walk-in rooms, refrigeration systems, stability storage and lab or QA systems. The appliance reads up to 16 thermocouple channels across two boards, eight current channels one per critical circuit, the chamber controller over a compatible interface, and ambient conditions around the unit. A telemetry source you already have can be mapped in rather than replaced.

How does the detection actually work?

SenSolve compares equipment behavior over time and brings related readings together to help identify unusual changes. Temperature, humidity, component current and controller demand provide context for review, depending on the installed configuration. Your team uses the supporting trends and configured alerts to decide what to investigate. An unusual pattern alone does not establish a component failure.

Do you provide customer reporting?

Yes. A recurring weekly pack with fleet status and risk posture, asset-by-asset health and drift, maintenance review priorities, and the operating evidence behind each one. PDF for the customer, CSV for the QA record, with the delivery history kept alongside the report it belongs to.

How quickly can we onboard?

Most teams start within days. We map your live points and historical data, stand up thresholds, early-warning review and escalation paths, and configure the weekly report package around how your team already works.

Is this suitable for enterprise compliance needs?

We provide audit-ready exports, traceable histories and role-based access across three enforced roles (service administrator, customer administrator, customer user). Report snapshots, scheduled deliveries and review history are persisted so customer communication stays explainable. SenSolve supports equipment monitoring and maintenance decisions. Your established quality procedures govern the assessment of samples, studies and product. We do not currently claim certification against a named standard; tell us your qualification requirements so we can discuss the available evidence and any gaps.

    FAQ | SenSolve